Privacy Policy

1. Introduction

carburqupp B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website carburqupp.top or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws. By using our website or services, you consent to the practices described in this policy.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Company information and job title
• Project requirements and business needs
• Communication preferences
• Payment and billing information (when applicable)

3.2 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3.3 Communication Data

• Contact form submissions
• Email correspondence
• Phone call records (when consent is given)
• Meeting notes and project discussions

4. How We Use Your Information

4.1 Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information
• Contract: To fulfill our service agreements
• Legitimate Interest: For business operations and communications
• Legal Obligation: To comply with applicable laws

4.2 Purposes of Processing

• Providing and improving our software development services
• Responding to inquiries and providing customer support
• Processing payments and managing contracts
• Sending service updates and important notifications
• Marketing communications (with your consent)
• Website analytics and performance optimization
• Compliance with legal and regulatory requirements

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your data with trusted third parties who assist us in:

• Website hosting and maintenance
• Email marketing and communication services
• Analytics and performance monitoring
• Payment processing
• Legal and professional advisory services

5.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact inquiries: 3 years from last contact
• Client data: Duration of contract plus 7 years for legal compliance
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months maximum

8. Your Rights Under GDPR

As a data subject in the EU, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@carburqupp.top. We will respond within 30 days.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. International Data Transfers

We primarily process data within the EU/EEA. When we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

14. Supervisory Authority

If you have concerns about our data practices, you have the right to lodge a complaint with the Dutch Data Protection Authority: